The future of inclusive work

OUR PHILOSOPHY

At The Accidental Ally, we are designing the future of work for Individuals with Intellectual and Developmental Disabilities (IDD) — a future where ability, not labels, defines contribution. Our approach reimagines how work is designed, skills are developed, and success is measured, ensuring that inclusion and performance go hand in hand.

1. Strengths-First Hiring

We begin with the belief that every individual brings unique strengths and capabilities. Instead of filtering candidates through résumés or traditional qualifications, we work with employers to focus on uncovering what they can do. This ensures we place people in roles where they are most likely to succeed and deliver value.

2. Jobs to Be Done Framework

Using the Jobs to Be Done framework, we start by identifying the specific business outcomes that need to be achieved and then break them into structured, repeatable, outcome-driven tasks. This makes roles accessible while ensuring they are directly tied to business needs and measurable results.

3. Hands-On, Embedded Training

Learning happens best in the context of real work. We embed training directly into day-to-day tasks, allowing individuals to build skills in the flow of work rather than in artificial training settings. This builds competence, confidence, and the ability to apply skills immediately.

4. Measuring Success

We measure success through a dual lens:

  • Human impact: growth in skills, independence, and confidence for the individual.

  • Business outcomes: increased productivity, improved processes, and measurable value creation.

By tying each role to specific, trackable outcomes, we make the impact of employing individuals with IDD visible and undeniable.

5. Business-Aligned Contribution

Our methodology positions inclusion as a competitive advantage, not a compliance checkbox. Every contribution from our team members is linked to business performance, ensuring that organizations see inclusion as an investment in productivity and innovation.

By combining strengths-first hiring, the Jobs to Be Done framework, integrated training, and clear success measurement, we are building a blueprint for a workforce where people with IDD are valued as capable, productive contributors. This is the future of work — one where inclusion drives performance, and performance drives inclusion.

2025

HP's First Ever Inclusive Work Program

In partnership with The Accidental Ally, HP launched its first-ever Inclusive Work Program in January 2025, a groundbreaking initiative creating career pathways for people with disabilities in high-impact areas such as AI & Automation, Web Accessibility, Digital Marketing, and AI Experiences.

Over the course of the program, participants have taken on meaningful, business-critical projects while also supporting operations at HP’s Palo Alto Customer Welcome Center, ensuring smooth daily operations and creating memorable experiences for visiting customers. In just months, they have contributed to innovation efforts, enhanced accessibility initiatives, and driven operational excellence.

Along the way, the team has built valuable professional skills: collaborating in a corporate environment, adapting to new technologies, managing complex tasks, and problem-solving in real time. They have learned how to work cross-functionally with global teams, navigate project timelines, and deliver measurable business results.

This program has shown what’s possible when we shift the focus from disability to discovering abilities — breaking barriers, inspiring inclusion, and building a blueprint for the future of work.

2022

Five9 Internship

2022 began with a new mission: to embed self-advocates with Down syndrome, Cerebral Palsy, and Autism into real-world work environments where they could learn, contribute, and thrive. Partnerships with companies like Five9 led to internships in global marketing, web accessibility, and other business-critical areas. Interns exceeded expectations, acquiring new skills in demand generation, analytics, localization, and accessibility, while building confidence and proving the value of investing in potential.

The Five9 Internship was launched as the very first proof of concept for The Accidental Ally’s mission-driven inclusion model, aimed at demonstrating that, with the right approach, people with Intellectual and Developmental Disabilities (IDD) can thrive in professional settings.

Key lessons emerged: engage teams early, embrace the unknown, push skill boundaries, lead with compassion while delivering results, and make work enjoyable. The year ended with historic milestones — including Rohan becoming the first person with Down syndrome to take the CPACC web accessibility certification exam. By providing tailored opportunities within Five9, The Accidental Ally confirmed that, with investment and support, interns could acquire new skills, contribute significantly, and break misconceptions.

2020-2024

Accidental Ally Summer Internships

The Accidental Ally Summer Internship is more than just a learning experience—it is a truly transformative journey that empowered interns to become integral members of a high-functioning, collaborative team from the very first day. Throughout the program, interns mastered essential real-world tools and productivity workflows, including using Asana for effective project tracking, managing integrated calendars, and exploring cutting-edge generative AI tools such as ChatGPT to streamline and enhance their daily tasks. By engaging in meaningful, project-based work, they developed strong communication, coordination, and teamwork skills, all while gaining valuable technical proficiency. This allowed them to contribute significantly to real assignments and grow their confidence in technology-related roles. The internship culminated in a formal presentation, celebrated alongside families and the team, where interns proudly showcased their learning, progress, and creativity. From the outset, the cohort demonstrated remarkable adaptability, enthusiasm, and a continuous eagerness to learn, reflecting the program’s commitment to fostering both personal and professional growth.